Using the Amber app

Login

• I can’t reset my password
• I’m having trouble logging in

Live prices

• What are the features in the Amber app?
• Personalised app prices for Anytime tariff customers
• What do the prices shown in my app include?
• Why is my Live Price different to the AEMO price?
• Why is my FiT different to the Live Price?
• The price in my app is changing more often than every 30 minutes

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Usage

• Understanding the Usage Tab in your App
• How can I view my usage if I want to see historical data (from over 30 days ago)?
• I can’t see Your Week With Amber in the app. Why?
• What is Your Week With Amber?
• Why can’t I see today’s usage?
• What does the 'Data error' message mean on my on Usage tab?

Settings

• How do I change, view or update my details?
• How do I change plan?