Featured Articles

• Does Amber offer a gas plan?

    We don't offer a gas plan, only electricity,...

• What is the onboarding process?

  You signed up! That's amazing. We understand ch...

• What should I do during a price spike?

  Price spikes in the wholesale energy market hap...

• Is my household a good fit for wholesale pricing?

  Even though we believe wholesale pricing is a c...

• What is the wholesale price made up of?

  Amber is a totally different way to buy electri...

• Does Amber offer any rebates or concessions?

  If you hold an eligible concession card, we may...

• What payment options do you offer?

  We currently offer direct debit via bank accoun...

• Is my household a good fit for Amber's real-time solar feed-in tariff (FiT)?

  We believe Amber's real-time FiT is the future ...

• How does Amber work for customers with solar?

  Amber treats you like a big solar generator, me...

• Do you offer a guaranteed minimum solar FiT?

  Victoria is the only state in Australia with an...

• What is SmartShift™?

  SmartShift™ is Amber’s proprietary technology t...

• How do I support more renewables with Amber?

  You support renewables with Amber in two big ...

• Can I get a smart meter if I'm renting or living in an apartment or unit?

  You sure can. Meters are actually owned by the ...