Accounts, Billing & Payments
For existing customers - accounts, bills and payments
My Account
My Bill
- 5 minute billing
- I haven't received my electricity bill / where is my bill?
- When will I receive my bill and how will I be charged?
- Why is my bill higher than usual?
- What do the charges mean on my bill?
- Why have I been billed on an estimate read?
Payments
- What payment options do you offer?
- How do payment plans work at Amber?
- How do I refund credits to my bank account?
- Are there any penalties for late payments?
- Energy Bill Relief Rebate 2024-25
- How do I find the BPAY number to pay a bill?