• What is a negative bill?
• 5 minute billing
• I haven't received my electricity bill / where is my bill?
• When will I receive my bill and how will I be charged?
• Why is my bill higher than usual?
• What do the charges mean on my bill?
• Why have I been billed on an estimate read?
• Why is my bill total different to the costs I see on my app?
• How do you charge me before I have a smart meter installed?