What payment options do you offer?

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We have a range of payment options available to Amber customers to suit their financial needs.

You’re opted in for Direct Debit but you have the option to choose other payment methods in the app. When you receive your bill with us, it will have a due date listed which is the date the direct debit is automatically processed. Please note there is a 1% transaction fee on credit and debit cards.

We also have BPAY available to all our customers, which means you have more control over how and when you can pay your bills. This will allow you to get on top of your bills if you'd like to pay in advance (bill smoothing) or pay in instalments up to three days before the bill due date. You'll find your BPAY details listed on your bill. Note: each Amber account has unique BPAY details.

We offer direct debit via bank account and credit card (which you can request in the Amber app) and Centrepay to customers as payment options.

If you are ever struggling to pay your bills, we have options to assist with flexible arrangements that work for you, including payment plans and payment extensions. You can find more information about our payment plans and how to set it up in-app here: How do payment plans work at Amber?

Need to update your payment details? You can follow the steps here to update this in your Amber app.

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