Signing up
How to sign up to Amber and common questions about the transfer process
Joining Amber
- What is the onboarding process?
- How do I know if I've switched over or connected to Amber?
- I’ve transferred in on an estimate read?
- Why do you need my personal details?
- What happens when I sign up for a property I am moving in to?
- I already have a smart meter. Do I need a new one?
Smart Meters
- Can I get a smart meter if I'm renting or living in an apartment or unit?
- I already have a smart meter
- Did a goose really get in the way of a smart meter installation?
- What is an isolation or MPD?
- Are smart meters safe?
- Will I definitely be able to get a smart meter installed at no additional cost?
Our plans
General Questions
- Can I join Amber if I'm on an embedded network?
- How do I cancel my transfer to Amber?
- How do I add a second property to my account?
- Amber for Business
- Where is Amber available?
- Does it cost anything to switch to Amber?