Why can’t I see today’s usage?

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Usage times reset daily based on the Market. You will only be able to see a day's previous usage through your smart meter data.

If yesterday's data isn’t showing, please pull down the screen to refresh.

  • If this still doesn't work, there could be 2 reasons:

    1. If you have just transferred over to Amber and still have a basic meter, you won’t be able to see your daily usage in your app.
    2. There may be an issue in Amber's backend in retrieving this data - when this happens, we'll be aware of it and working had to get it back ASAP. There's no need for concern unless you still can't see it after a few days - if this is the case, please get in touch at info@amber.com.au

 

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