What do the prices shown in my app include?

What does the wholesale / live price shown in the app include?

• Base wholesale price (Generation costs)
  • The direct price we pay the electricity generators for energy (price set by AEMO)
• Network usage costs
  • A price per kWh, that networks charge to use and maintain their poles and wires
  • E.g., peak, off peak, shoulder charges that you may see on your bill (depending on your network and tariff)
• Other costs
  • This includes regulatory compliance costs, carbon offset costs, and a small cost for hedging that is used for our quarterly bill guarantee
• GST for usage costs
  • GST is applied to the general usage prices, but note these are not included for solar feed-in prices

In summary, the live price in your app includes everything that you see in the 'Usage Fees' table in your bill, on page 3.

The wholesale / live price shown in the Amber app does not include:

• Daily charges
  • Amber's subscription fee
  • Network daily charges
  • Metering daily charges
• Concessions, rebates, or discounts
• Demand charges (if you are on a demand tariff)
  • If you're on a demand tariff, the demand charge is calculated at the end of the month and so will not be included in the live prices shown
  • The demand charge is calculated using your peak usage within a 30-minute period, during a demand window - for more information check out How do demand tariffs work with Amber?