If you realise that you have signed up with incorrect device details and are not yet enrolled, you can now update your device details via the Amber app.
Please follow these steps to provide your correct inverter details for enrolment.
- Open Amber app devices tab
- Head to "View device details"
- Tap "Update device details"
- Re-enter correct details in the form
- We will then continue the onboarding process. No need to reach out to us. :)
If you have multiple devices that are awaiting onboarding, you can select the device you want to update at the top of the screen by clicking on the drop-down.
For how to find the correct device details, please head to the brand specific enrolment FAQ.
- Enrolling your SolarEdge system
- Enrolling your Tesla system
- Enrolling your AlphaESS system
- Enrolling your Sungrow system
- Enrolling your Fronius system
- Enrolling your Sigenergy system
- Enrolling your Redback system
- Enrolling your Neovolt system
If your device is already automated and you want to update your battery details because you've increased your battery size or had a replacement device installed, please head to this FAQ for next steps:
What do I need to do if I had my battery or inverter replaced?
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