Enrolling your Sigenergy system to Amber for Batteries

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Which Sigenergy systems are compatible?

You can join Amber for Batteries using Amber’s SmartShift™ technology with the following systems:

  • All Sigenergy inverters and batteries which include a "Sigen Sensor" or "Sigen Gateway" are compatible with SmartShift™.
    • You can check whether you have this by clicking the "Device" tab in the "mySigen" app and then scrolling to the "Sigen Device" section (as per screenshot below). 

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How do I sign up to Amber for Batteries?

If you haven't already provided the battery details during sign-up for your Amber account, follow these steps via the Amber app:

  1. Download the Amber app.
  2. Log into the Amber app using the email and password created on registration.
  3. Head to the Devices tab at the bottom of the screen.
  4. Select Sigenergy as your brand.
  5. Fill in your System ID details in the form. Please do not use your serial number

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How to locate your System ID

  1. Login to the "mySigen" app.
  2. Click "Settings".
  3. Click the meatball menu (top right circle) next to the device and then hard press on the System ID to copy (shown below).

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What happens after I sign up?

We've published this guide on the Amber for Batteries Enrolment Process if you want to take a deep dive.

After you've signed up to Amber and submitted your battery details via the website or app, we will check that your site is all set up to join the SmartShift™ program. This includes making sure that you've officially transferred to Amber as your electricity retailer, that you've got a smart meter installed and that your meter is configured to record solar exports. All this has to happen before we can continue with the battery enrolment.

 

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