Amber for Batteries Enrolment: Issues that can lead to delays

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Amber for Batteries enrolment can occasionally fail for a number of reasons that differ by battery brand.

Broadly speaking, some of the most common reasons for delays in enrolment into Amber for Batteries include:

  • Being enrolled with another VPP program
  • An incorrect serial number entered during sign-up
  • Your inverter is currently offline/not connected to the internet
  • Your inverter has never been connected to the internet/your manufacturers monitoring platform
  • Necessary details are missing from your manufacturers monitoring platform
  • The configuration of your site needs adjusting by your installer
  • The firmware of your inverter is out of date
  • Your inverter/s are incompatible with Amber for Batteries

For more advice on how to sign up and avoid common issues leading to delays for each of the compatible battery brands head here:

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