Amber for Batteries enrolment can occasionally fail for a number of reasons that differ by battery brand.
Broadly speaking, some of the most common reasons for delays in enrolment into Amber for Batteries include:
- Being enrolled with another VPP program
- An incorrect serial number entered during sign-up
- Your inverter is currently offline/not connected to the internet
- Your inverter has never been connected to the internet/your manufacturers monitoring platform
- Necessary details are missing from your manufacturers monitoring platform
- The configuration of your site needs adjusting by your installer
- The firmware of your inverter is out of date
- Your inverter/s are incompatible with Amber for Batteries
For more advice on how to sign up and avoid common issues leading to delays for each of the compatible battery brands head here:
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