Featured Articles

• Known issues and outages affecting the Amber for Batteries automation

  This page outlines current and past outages and...

• What is the onboarding process?

  You signed up! That's amazing. We understand ch...

• Can I get a smart meter if I'm renting or living in an apartment or unit?

  You sure can. Meters are actually owned by the ...

• Does Amber offer a gas plan?

    We don't offer a gas plan, only electricity,...

• Does Amber offer any rebates or concessions?

  To find out if you are eligible for government ...

• Is my household a good fit for wholesale pricing?

  Even though we believe wholesale pricing is a c...

• What should I do during a price spike?

  Price spikes in the wholesale energy market hap...

• What payment options do you offer?

  We have a range of payment options available to...

• How does Amber work for customers with solar?

  Amber treats you like a big solar generator, me...

• Is my household a good fit for Amber's real-time solar feed-in tariff (FiT)?

  We believe Amber's real-time FiT is the future ...

• What is Amber for Batteries?

  Amber for Batteries combines SmartShift, Amber’...

• Device troubleshooting: Where to Begin and is SmartShift Causing the Issue?

  Update (October 2025): Amber is currently exper...

• Billing platform upgrades - May 2025

  Amber is currently undertaking a major platform...

• How do I support more renewables with Amber?

  You support renewables with Amber in two big ...