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How to use SmartShift

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  • Device troubleshooting: Where to Begin and is SmartShift Causing the Issue?
  • What happens to your solar or battery systems during extreme weather conditions
  • Log an issue - A new way to contact us
  • How does Amber for Batteries work?
  • Explaining common SmartShift behaviour questions
  • Known issues and outages affecting the Amber for Batteries automation
  • What you need to know in your first weeks with Amber's SmartShift automation
  • Understanding your SmartShift Automation Explainers
  • How Amber for Batteries optimises your battery to take negative pricing into consideration
  • How do demand tariffs work with a battery?
  • What do I need to do if I had my battery or inverter replaced?
  • How does the Amber battery/electric vehicle automation affect my supply during a power outage?
  • Your Amber for Batteries automation plan
  • Troubleshooting SmartShift Communication Issues
  • Solar Curtailment
  • Cash rebate for South Australian SmartShift customers (SA REPS)
  • What's the difference between Amber for Batteries' two automation modes?
  • How to maximise solar usage and minimise exposure to negative feed-in tariffs (FiT) with Amber
  • How do Amber for Batteries' control features work and when would I use them?
  • How do Amber for Batteries' control features work?
  • Managing times when wholesale FiT turns negative
  • Making the most of wholesale when you have a battery
  • Changes to how SmartShift works for Tesla battery customers

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Amber passes through wholesale electricity prices directly at the cost to us, this includes: wholesale energy costs, hedging costs, network charges (per kWh and per day), metering costs, environmental costs and carbon offset costs.
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© Amber Electric Pty Ltd ABN 98 623 603 805
Amber Electric Pty Ltd is an authorised electricity retailer and the provider of the Amber energy product.