MG EV - Onboarding and Common Issues

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MG Enrolment Steps

Before you start

Make sure you're on Amber app version 6.4.0 or above. You can check your version number at the top of the Settings page, and update via the App Store if needed.

You will need to create a second MG account using a different email address. Invite that account as a "Guest" to your vehicle in the MG app. Use the “Guest” credentials to link to Amber.

Using your primary MG account will cause frequent log-outs which may result in unexpected charging behaviour which is the reason why we recommend this process. 

 

Enrolment steps

  1. Open the Amber app and go to the Devices tab (second icon along the bottom).
  2. From here, the next step depends on whether you already have a device linked:
    • No devices linked yet: tap Automate EV Charging.
    • Already have a device: tap Devices in the top left, then under More tap Add another device, then tap Automate EV Charging.
  3. Tap Enrol MG.
  4. Review and confirm the tick boxes.
  5. Tap Begin Linking. This will prompt you to confirm the pairing in the MG app. You want to link with the “Guest” account you made above.
  6. Let Amber know about your current charging setup.
  7. Complete the automated checks.
  8. Wait for a notification confirming your EV charging is ready.
  9. Tap Finish Setup to get started.
  10. Enable EV Automation and configure your Charging Controls.
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