What is Amber's subscription fee?

Amber's subscription fee is currently $25/month. It's our only margin for running the business. We don't profit from your electricity usage or daily supply charge, so we can focus on getting your power bills as low as possible.

Why is the subscription fee on my bill slightly different?
On your bill, you might see a subscription fee that is slightly higher or lower than $25/month. This is because the $25/month is calculated on a daily basis and pro-rated for how many billing days are in the month.

For example:

• A bill with 28 billing days would show a subscription fee of $20.91 (excluding GST) and $23.00 (including GST)
• A bill with 30 billing days would show a subscription fee of $22.41 (excluding GST) and $24.65 (including GST)
• A bill with 31 billing days would show a subscription fee of $23.16 (excluding GST) and $25.48 (including GST)

Does your quote include the subscription fee?

Yes, the quote you'll see when you go through our website (https://www.amber.com.au/) includes the monthly subscription fee.

You'll see this when you click through to 'Your quote overview'

I have two meters, will I be charged two subscription fees?

Amber's monthly subscription fee is charged per NMI (National Meter Identifier)

• If you have two meters on the same NMI
  • No, you will be only be charged one subscription fee
• If you have two meters with two NMIs or multiple properties
  • Yes, you will be charged two subscription fees.