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What can we help you with?
If you don't have a smart meter yet, here's everything you need to know about Smart Meters & Amber
About Smart Meters
Can I get a smart meter if I'm renting or living in an apartment or unit?
Are smart meters safe?
What exactly is a smart meter?
What happens to my smart meter if I leave Amber?
How does billing work if I cannot get a smart meter?
What is an isolation or MPD?
Will I definitely be able to get a smart meter installed at no additional cost?
When will I be able to see my usage in the app?
How much will the smart meter cost me?
What happens when a smart meter gets installed?
Terms and Conditions
Basic Plan Information Documents
Amber passes through wholesale electricity prices directly at the cost to us, this includes: wholesale energy costs, hedging costs, network charges (per kWh and per day), metering costs, environmental costs and carbon offset costs.
© Amber Electric Pty Ltd ABN 98 623 603 805
The retailer and provider of energy to customers of the Amber energy product is Energy Locals Pty Ltd ACN 606 408 879, a licensed electricity retailer (trading under business name Amber Electric Retail Services)