What if I want to leave Amber?

We don’t have any lock-in contracts or exit fees, so you are free to leave at any stage (but we are pretty sure you are going to like us).

Moving Home

You can submit a request via the Amber app. Or, Feel free to get in touch with our friendly support team by emailing info@amber.com.au.

Changing Retailers

Please contact the retailer of your choice and ask to sign up with them. Once they have asked us to transfer your billing rights, we will be able to close your account and send you a final bill.